Developing and using winning KPIs

Sponsored By Waymark Solutions Limited

Topics:

Budgeting & Planning > Business Performance Management , Strategy

Employee Benefits & Human Capital > Professional Development

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Abstract:

For years many organisations have used what they thought were KPIs but the measures have not had the impact management and the Board were seeking. KPIs themselves are mislabelled and misused. Organisations with over 20 KPIs lack focus, lack alignment and under achieve. In fact, there are normally less than 10 true KPIs in an organisation and these are measured and reported 24/7, daily, or at the outside weekly. David believes that there are four types of performance measures and thus choosing the right mix is crucial for effective measurement and control.

Winning KPIs revitalises the Kaplan and Norton “Balanced Scorecard”. This article will help you find the measures to make these scorecards work. In addition it shows how winning KPIs will deliver on behavioural and culture change and ensure alignment of day-to-day activities to strategy.

DETAILS

Sponsored by: Waymark Solutions Limited

Released: July 15, 2009

Length: 7 pages

Format: PDF (305 kb)

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